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Terminals

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
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  • Terminals
  • CabCard Go
  • Payouts
  • Driver Dashboard
  • Billing
  • Payment Links
  • Fleet Dashboard
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Terminals

POS terminal, network connectivity, receipts

  • Check if a software update is available
  • Update terminal software or configuration
  • Check your terminal's software version
  • Reduce terminal's battery usage
  • Use standalone operating mode
  • Fix "No Connection, Press OK to connect!" message
  • Which mobile network does my terminal use?
  • Manually select a specific GPRS network
  • Automatic network selection
  • Terminal Quick Start Guides
  • Terminal shows Invalid Keys
  • Terminal failing to complete a transaction, leading to a timeout
  • Replace a terminal charger
  • Fix ''Connection'' related issues
  • Receiving 'Unexpected Services Response' message
  • Non-taxi payments and cashback
  • Why isn't my terminal processing transactions properly, it’s taking ages to process and then cancels the transaction?
  • My terminal has stopped working, what do I do?
  • Can I sell my Terminal?
  • I have received my replacement Terminal in the post, what do I do next?
  • Terminal screen displays Welcome in red
  • How to fix "Watchdog Reset" issue
  • Bluetooth mode
  • Terminal asking for password

Popular Articles

  1. Contact CabCard Support
  2. How can I log in to my driver dashboard?
  3. Transaction payment schedule
  4. How to check a transaction and send a receipt
  5. Send a payment link to your customer
  6. Update bank account details
  7. Manually select a specific GPRS network
  8. Request a refund
  9. Update terminal software or configuration

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