Change payout schedule
Choose to be paid daily or weekly
If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.
Most customers prefer to be paid once per week, usually on a Wednesday.
It is also possible for you to be paid daily (Monday to Friday, excluding bank holidays). For daily payouts, a charge of 50p is deducted from each payout. There is no charge for weekly payouts.
If you would like to change to a different payout schedule, please contact our support team.
If changing to a daily payout, then change the plan on MMS to the daily option.
- Please ensure to DELETE the existing plan before committing this change.
- Ensure you also note the original start date and bank account details for settlement
- Re-populate the required fields with: Start date, Settlement account and new plan
- Notify the Accounts department (via email and on Trello) of change to plan.
Please note that if your CabCard service is provided through your taxi fleet, it may not be possible to change your payout schedule due to the contract in place with your fleet.