My terminal has stopped working, what do I do?
Terminal not working
Terminal suddenly not turning on or responding? This quick guide covers the steps to take when your payment terminal encounters problems.
Are you an independent or part of a fleet?
Please contact our Support Team in the first instance to assist in troubleshooting your Terminal.
If we cannot fix your terminal, we can discuss what steps to take next.
Email: support@cabcard.services
Phone/WhatsApp: 0203 955 5400
Please inform your Fleet who will issue you with a replacement Terminal.