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My terminal has stopped working, what do I do?

Terminal not working

Written by Steve Olaniyan

Updated at August 1st, 2023

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  • Terminals
  • CabCard Go
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  • Billing
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Terminal suddenly not turning on or responding? This quick guide covers the steps to take when your payment terminal encounters problems. 

Are you an independent or part of a fleet?

Independent

 

Fleet

 
 

Please contact our Support Team in the first instance to assist in troubleshooting your Terminal. 

If we cannot fix your terminal, we can discuss what steps to take next.

Email: support@cabcard.services

Phone/WhatsApp: 0203 955 5400

 

Please inform your Fleet who will issue you with a replacement Terminal. 

 

 

 

system issue terminal fault

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