Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Home
  • Status
  • Contact
  • Home
  • Terminals

My terminal has stopped working, what do I do?

Terminal not working

Written by Steve Olaniyan

Updated at August 12th, 2022

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Terminals
  • CabCard Go
  • Payouts
    CabCash Prepaid Card
  • Driver Dashboard
  • Billing
  • Payment Links
  • Fleet Dashboard
+ More

 

Are you an independent or part of a fleet?

Independent

 

Fleet

 
 

Please contact our Support Team in the first instance to assist in troubleshooting your Terminal. 

If we cannot fix your terminal, we can discuss what steps to take next.

Email: support@cabcard.services

Phone/WhatsApp: 0203 955 5400

 

Please inform your Fleet who will issue you with a replacement Terminal. 

 

 

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Which mobile network does my terminal use?
  • Terminal shows Invalid Keys
  • Terminal failing to complete a transaction, leading to a timeout
  • Automatic network selection

Copyright 2022 – CabCard Services Limited.

Expand