Seeing "Initialization Failed" on your terminal at startup? 

If your terminal is showing Initialization Failed you will need to contact our support team to check your terminal is in warranty. 

If your terminal is under warranty please return it to the below address: 

CabCard Services
Euromanx House
Ground Floor (Suite 2)
Freeport
Ballasalla
IM9 2AP

Please ensure the terminal is adequately packaged and is sent using a tracked and insured service.

We would recommend that you keep a copy of your tracking information for your records.