Follow the steps below to add a custom tip/gratuity amount during a card payment.

Step-by-Step Instructions

1. Enter the transaction amount
   Key in the full fare amount on the terminal.
2. Press the green tick ✅
3. Select YES to add gratuity (Tip)
   When prompted to add a gratuity, highlight YES.
4. Press the green tick ✅
5. Scroll to “Custom amount”
   Use the arrow keys to scroll down until Custom amount is highlighted.
6. Press the green tick ✅
7. Enter the gratuity amount
   Type in the tip amount the customer wants to add.
8. Press the green tick ✅
9. Confirm the amounts on screen
   Check that both the fare amount and gratuity amount are correct.
10. Press the green tick ✅
11. Ask the customer to pay
    Ask the customer to present their card or device (contactless, phone, or watch) to complete the payment.

Important Notes

• The gratuity is added to the total amount charged.
• Always confirm the amounts with the customer before completing the payment.
• Custom gratuity allows the customer to choose an exact tip value.