Fix "No Connection, Press OK to connect!" message
Written by Chris Jamieson
Updated at June 26th, 2024
This article explains the common causes of the "No Connection, Press OK to Connect!" message and provides troubleshooting steps to get your terminal back online quickly.
Which mode is your terminal in?
- From the NO CONNECTION, PRESS OK TO CONNECT screen press the green tick which will take you to the “Connecting please wait” screen
- Press the UP arrow
- Select SETTINGS
- Select CELLULAR NETWORK
- Select RE-CONNECTION MODE
- Select AUTOMATIC
- Press the red X three times to take you back to the CONNECTING PLEASE WAIT screen
- Your terminal should display READY within 5 minutes
If your screen says “Ready for transaction” please switch your PDA off
- From the WELCOME screen, hold down the button with the yellow arrow and then press the UP arrow simultaneously
- Select SETTINGS
- Select CELLULAR NETWORK
- Select RE-CONNECTION MODE
- Select AUTOMATIC
- Press the red X three times to take you back to the CONNECTING PLEASE WAIT SCREEN screen
- Your screen should display WELCOME within 5 minutes
- You can now pair your PDA with your terminal
Please contact our support team if you have any further questions.