Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Home
  • Status
  • Contact
English (UK)
US English (US)
GB English (UK)
  • Home
  • Terminals

How to fix "Watchdog Reset" issue

Written by Tracy Shaw

Updated at June 26th, 2024

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Terminals
  • CabCard Go
  • Payouts
  • Driver Dashboard
  • Billing
  • Payment Links
  • Fleet Dashboard
  • TFL Solution
+ More

If your terminal displays "Watchdog reset", this error can be fixed by two steps:

  1. Letting the battery fully discharge.
  2. Charging it on main power for at least 2 hours.


This should resolve the watchdog reset issue.

Please contact our support team if the error persists after draining and recharging the battery.

fix watchdog reset issue

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Can I sell my Terminal?
  • Which mobile network does my terminal use?
  • Why isn't my terminal processing transactions properly, it’s taking ages to process and then cancels the transaction?
  • Manually select a specific GPRS network

Copyright 2025 – CabCard Services Limited.


Knowledge Base Software powered by Helpjuice

Expand