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Understanding processing fees

Why payout amount is less than the total transaction amount

Written by Chris Jamieson

Updated at June 27th, 2024

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CabCard provides drivers with net payouts, meaning processing fees are deducted before payments are disbursed.

 

For example, if you processed a £100 transaction with a 1.5% + 5p fee, your payout would be £98.45 after the fee is applied.

 

Rather than individual transactions, your available balance is paid out in batched payouts according to your payout schedule.

 

To summarise:

  • Processing fees are deducted before payout
  • Payouts contain your net balance after fees
  • Transactions are paid in batch based on your payout schedule


Please check your statements and contact our support team if you have any further questions.

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