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Terminal Not Charging

Written by Kristina May

Updated at July 5th, 2024

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If your terminal is not charging, here are some steps you can take to identify and resolve the issue:

  1. Check the Charging Cable
    1. Ensure the charging cable is not damaged or frayed. Inspect it carefully for any visible signs of wear and tear.
    2. Try using a different charging cable to see if the issue persists. Sometimes, the cable itself may be the problem.
  2. Inspect the Charging Port
    1. Ensure the charging cable is correctly and securely inserted into the terminal's charging port.
    2. Check the charging port for any debris or dirt that might be obstructing the connection. Clean it gently if necessary.
  3. Verify the Power Source
    1. If you are charging the terminal in your vehicle, make sure the vehicle's power supply is functioning correctly.
    2. Bring the terminal indoors and try charging it from a mains power outlet. This can help determine if the issue is with the vehicle's power supply.
  4. Try Different Power Outlets
  • Plug the charging cable into different power outlets to rule out any issues with the current outlet.
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