If your CabCard terminal is having trouble connecting, don’t worry — we’ve got you covered. Disruptions in mobile signal can happen, especially in areas with poor coverage. That’s why CabCard provides several backup payment options so you can keep taking payments and avoid losing fares.

✅ Use a Backup Payment Method

Here are the reliable alternatives you can use when your terminal isn't connecting:

1. CabCard Android App

A fast and simple way to take payments directly from your Android device.

Works anywhere your phone has a signal

Easy to set up and use

👉 Set up the CabCard Android App

2. Scan to Pay QR Code

Let your customer scan and pay with their mobile phone.

Create a unique QR code for each payment

Quick and secure for your customers

✅ Available in your CabCard portal under "Scan to Pay"

3. Payment Links

Send a link via SMS or email so your customer can pay remotely.

Great for pre-bookings or remote payments

Easy to create and send

👉 How to send a payment link

4. CabCard Emergency Kit

Always have a backup plan in your vehicle.

Print your Emergency Kit from the CabCard portal

Keep a copy safely stored in your taxi

✅ You can reprint it anytime from your CabCard portal or via your fleet operator

💬 Need Help?

If you need help setting up any of these options or have questions, our friendly support team is here for you.

📞 Contact Support through your CabCard portal or visit support.cabcard.services