Need to return your payment terminal but it's still under warranty? This quick guide covers the key steps for returning a warranted CabCard terminal for replacement.
If your terminal is experiencing issues or failures that require a replacement, the return process is straightforward for devices still covered under the 1-year warranty. We'll handle exchanging your malfunctioning terminal for a new one free of charge as long as the warranty period from the purchase date has not expired.
Please contact our support team to find out if your Terminal is indeed faulty before proceeding.
Now let's get you started.
Are you an independent or part of a fleet?
Please contact our Support Team who will be able to assist.
Phone: 0203 955 5400
WhatsApp: 07701 412 215
Ok. Please return the Terminal to your Fleet Operator, who would be able to offer you a replacement Terminal.